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  • Retail and CPG

In the current digital era, pivoting to a consumer-centric business model is key to building a sustainable and successful lever for Retail & CPG businesses. Consumer behavior has been evolving over the years, with pandemic and other socio-economic instabilities amplifying the need for convenience and value for the households. Consumers are seamlessly navigating through online and offline medium across the shopping journey. They are also expecting the brand to be environment friendly, with a strong focus on sustainability. While these trends emphasize the need for consumer-centricity, they also spell fresh opportunities to create new products, touchpoints, fulfilment paradigms, and business models.

LTIMindtree helps meet the enhanced brand promise its clients must make to expand into new markets, grow market share, retain loyal customers, and increase their lifecycle value. We leverage technology to drive deeper consumer / customer relationships, reimagine products and services, redefine the value chain, and innovate into the future with new business models. Our experience helps unify the world of physical and digital. We bring together online, mobile, in-store, curb-side, marketplace, and kiosk seamlessly for consumers, customers, suppliers, and employees.

With the latest technologies we help our clients enhance consumer intimacy, drive channel excellence, have a future-ready core, monetize data, and become agile and efficient. This includes leveraging cloud, data sciences, AI, ML, IoT, RFID, AR/VR, automation, etc. Our extensive experience transforming the world’s leading retail and CPG organizations is a testimony to our capabilities.

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Our Offerings

Consumer Intimacy

Consumer Intimacy

Digital programs with a 360 degree consumer view, new direct-to-consumer models and insight-driven hyper personalization.

Data Monetization

Data Monetization

Driving seamless data driven collaboration models with distributors and retailers with market specific strategies.

Lean and Nimble

Lean and Nimble

Helping retailers run efficiently, deliver flexibility, availability, and cost savings

Future-ready Core

Future-ready Core

Transforming the core enterprise systems to drive enterprise agility and deliver on growth promises.

Channel Excellence

Channel Excellence

Driving seamless data driven collaboration models with distributors and retailers with market specific strategies.

Data Transformation and Analytics

Data Transformation and Analytics

Creating an intelligent organization by unlocking new possibilities with an optimal mix of human intelligence, AI and data engineering.

Cloud Transformations

Cloud Transformations

Enabling digital foundations, modernizing for an agile experience, and making flexible, secure, cost-effective and adaptive organizations.

Solutions

We are in the midst of enormous reinvention at the hands of digital. At LTIMindtree, business and technology experts, based on collective experience and expertise, have developed solutions and products that maximize growth and deliver value for the retail and CPG industry.

Platforms

Videos

LTIMindtree’s Possibilities Forum: Using digital to deliver memorable experiences
CIO of BrightHouse on LTIMindtree’s retail expertise and collaborative culture
Head, Biz Services and Tech, Hermes on Mindtree’s 24/7 global customer support
Metronom builds a collaborative biz platform to improve supplier engagement
MSC Industrial Supply on how LTIMindtree helped them become a leader in e-retailing
GSK’s Digital Marketing Head, discusses the importance of the right digital partner
Introducing LTIMindtree’s on-time and in-full CPG solution
LTIMindtree’s Possibilities Forum: Using digital to deliver memorable experiences

Resources